Finding the Right Elder Care for Your Loved One in South Carolina

Proffitt & Cox Team

When it comes to finding the right care for your loved one, it can be a tough and emotional journey. Whether they need a home that’s easier to get around, with more accessible restrooms and kitchens, or they need a hand with daily activities or nursing care, it’s important to find a place where they feel safe and cared for. Sometimes, they might already be in a facility that isn’t meeting their needs properly.
This guide will help you understand the types of care facilities, how to pick the best one, and what to do if a facility isn’t caring for your loved one properly.

Types of Facilities

Assisted Living Facilities: These are great for folks who need some help with daily activities like bathing, dressing, and taking medications, but don’t need the intensive medical care provided by a nursing home.
Skilled Nursing Facilities: Also known as nursing homes, these provide 24-hour medical care and assistance with daily activities. They are ideal for those who need ongoing medical attention and support.
Memory Care Units: These specialized units are designed for individuals with Alzheimer’s or other forms of dementia. They offer a safe environment with staff trained to handle the unique needs of memory care residents.
Independent Living Communities: Perfect for seniors who are still active and independent but want the convenience of having services like housekeeping, meals, and social activities available.
Continuing Care Retirement Communities (CCRCs): These communities offer a range of services from independent living to skilled nursing care, allowing residents to stay in the same community as their needs change.

How to Pick the Best Option

Visit Medicaid.gov: Start by visiting the Medicaid Nursing Facilities page to understand the types of services provided by Medicaid-certified nursing homes.
Use the Care Compare Tool: Head over to Medicare’s Care Compare tool to search for nursing homes by location or name. This tool lets you compare the quality of care, staffing, and other important factors. You can also look for specific services like short-term rehabilitation.

In Columbia, there are 23 nearby facilities, with only two West Columbia facilities receiving five stars. You can (and should) dig deeper by clicking through each facility and even look at recent inspections to see what issues may have affected their rating – allowing you to avoid facilities that have a weakness that pairs with your loved one’s needs, such as one facility’s series of violations around delivering mental health services.

Visit the Facilities: Once you’ve narrowed down your options, visit the facilities in person. Talk to the staff, observe the environment, and ask questions about the care provided.
Check Reviews and Ratings: Look up reviews and ratings online to see what other families have experienced. This can give you a good idea of what to expect.

What to Do If a Facility Is Not Caring for Your Loved One Properly

Address Small Issues: If you notice small issues, address them politely with the facility in writing. Sometimes, a simple conversation can resolve the problem.
Speak to Management: If nothing is done, try speaking to the management, such as the Director of Nursing (DON). They are responsible for the overall care and can take action to improve the situation.
Consider Finding a New Facility: For recurring issues, it might be best to look for a new facility that can better meet your loved one’s needs.
Seek Legal Help: If any harm has been done to your loved one from neglect or mistreatment, contact the attorneys at Proffitt & Cox in Columbia, SC for a free consultation. They can help you understand your legal options and take action to protect your loved one.

Finding the right care for your loved one is crucial, and it’s important to take the time to make the best decision. Remember, you’re not alone in this journey, and there are resources and professionals available to help you every step of the way.

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